Verizon/Microsoft Teams Telephone Issue

Incident Report for UITS System Status

Resolved

This incident has been resolved.
Posted Jun 24, 2021 - 16:03 EDT

Investigating

UITS is tracking an issue with Verizon mobile phones being unable to complete incoming calls to CSU telephone numbers. We are in constant contact with our carrier NuWave, Microsoft, and Verizon, and a ticket has been opened and escalated to resolve this issue. The issue appears to be within the Verizon network. As we receive information and/or a resolution, we will update the campus.

Sorry for any inconvenience this may cause.
Posted Jun 21, 2021 - 11:30 EDT
This incident affected: Network and Telecommunications (Campus Telephones).